◇ For caterers, cafes, restaurants and event venues

Catch every booking, even when the kitchen's flat out

When you're plating up or running service, enquiries go to voicemail and quotes wait until midnight. We set up AI that answers, quotes and books for you, so a full room never costs you the next one.

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◇ Sound familiar?

The bits of hospitality & catering that eat your week.

The phone rings during service and there's nobody free to pick it up, so the booking goes to the place down the road.

I'm replying to function and catering enquiries at 11pm, and half of them have already gone cold.

People message us on Instagram and Facebook about availability and we just can't keep up.

We do great events but barely any guests leave a Google review, so new customers can't find us.

◆ What we'd build for you

Done-for-you automations, tuned to how you actually run.

24/7 booking and enquiry line

An AI receptionist answers every call, takes table and function bookings, shares your hours, menus and dietary options, and texts a callback when a real person is needed.

Instant catering and function quotes

When someone enquires about a function, the assistant captures headcount, date, dietary needs and budget, then drafts a tailored quote and books a tasting or site visit.

Enquiries from every channel, in one place

Replies to phone, web form, Instagram and Facebook messages in minutes, so no event enquiry sits unanswered while you’re on the floor.

Automatic reviews and rebookings

After an event or visit, a friendly thank-you goes out asking for a Google review, and quiet regulars get a nudge to book again.

◇ The services behind it

What powers your automations.

AI Receptionist

Your 24/7 AI phone receptionist

Lead Capture & Quote Assistant

Reply first, win the job

Follow-Up & Review Booster

Turn jobs into reviews & repeat work

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◆ See it working

Try the Mehfil AI demo.

Bombay Bliss Catering · Brisbane — a live, interactive demo of the kind of AI front desk we'd build you. No signup.

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◇ Common questions

Hospitality owners often ask…

How much does it cost to set up AI automation for my cafe or restaurant?
Every venue is different, so we price the work to what you actually need rather than a one-size-fits-all package. After a free discovery call we'll map out the jobs worth automating first and give you a clear, fixed quote before anything starts. Most hospitality owners begin with one or two areas, like bookings or enquiries, then add more once they see it working.
Will an AI receptionist replace my front-of-house staff?
No, it's there to take the load off them, not replace them. The AI handles the repetitive stuff, like answering the phone during a rush, taking booking requests and replying to the same enquiries that come in every day. That frees your team to look after the guests in front of them and the calls that genuinely need a person.
Can it automate bookings and work with my existing booking system or POS?
In most cases, yes. We work with the common booking, reservation and POS tools that Australian hospitality venues already use, so we fit around your setup rather than asking you to switch. During the discovery call we'll check exactly what you're running and confirm what can connect before we quote.
How long does it take to get up and running?
For a focused first job, like an AI receptionist or automated booking replies, it's usually a couple of weeks from go-ahead to live. More involved setups across several systems take a bit longer. We'll give you a realistic timeline up front and keep it running smoothly during your busy service periods, not in the middle of them.
Is my customer and booking data safe?
Yes, we take this seriously. Your customer details and booking data stay within secure, reputable platforms, and we only connect the information that's needed to do the job. We'll walk you through exactly what's stored and where during setup, so you're comfortable before anything goes live.

See what we'd automate first for your hospitality business.

Take the free 2-minute AI Efficiency Audit, or book a 30-minute discovery call. No pitch, no pressure — just an honest look at your biggest wins.

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